Privacy Policy
At Pembina Drugs, we respect your privacy and protect your Personal Information. This policy demonstrates our commitment to your privacy.
Personal Information
“Personal Information” as used in this policy means information about an identifiable individual, such as the name and date of birth of that individual, and includes non-personal information that we link to Personal Information.
Consent
Unless permitted or required by law, Pembina Drugs will not collect, use or share Personal Information without first obtaining consent.
Consent can be “express” through words or by specific acts or “implied” by the conduct of the individual whose Personal Information is being collected, used or shared.
How We Collect Personal Information
Pembina Drugs collects Personal Information in a variety of ways such as during the course of your purchase of, or application or request for a quote for our products and services or your participation in one or more of our programs, contests, promotions or events. Pembina Drugs limits the collection of Personal Information to what is reasonably required.
Pembina Drugs collects Personal Information in the following ways:
Directly From You. You may provide Personal Information to us in person, by mail, over the telephone, through our websites or in any other direct manner. For example,
From Third Parties. Occasionally, we may receive Personal Information from other sources if we have obtained your consent to do so or if the law permits us to do so.
Websites, Social Media, Applications and other electronic means: We may collect Personal Information and non-personal information electronically, directly from you or through third parties. For instance, we may access Personal Information about you when you share information about yourself on social media networks and when you interact with us electronically such as through our information technology systems, websites, email, mobile applications, social media properties or online advertising. For example, when you visit one of our social media sites, we may collect Personal Information that you choose to submit to us such as your name, contact information, opinions or any other information you choose to provide for the purposes of responding to an enquiry you have made, or for any other purpose disclosed to you at the time of the collection. Third parties may provide information about you to us, such as search terms you used, or refer you to us because of a search you conducted.
Healthcare
In connection with the provision of healthcare services, which includes:
At Pembina Drugs, we respect your privacy and protect your Personal Information. This policy demonstrates our commitment to your privacy.
Personal Information
“Personal Information” as used in this policy means information about an identifiable individual, such as the name and date of birth of that individual, and includes non-personal information that we link to Personal Information.
Consent
Unless permitted or required by law, Pembina Drugs will not collect, use or share Personal Information without first obtaining consent.
Consent can be “express” through words or by specific acts or “implied” by the conduct of the individual whose Personal Information is being collected, used or shared.
How We Collect Personal Information
Pembina Drugs collects Personal Information in a variety of ways such as during the course of your purchase of, or application or request for a quote for our products and services or your participation in one or more of our programs, contests, promotions or events. Pembina Drugs limits the collection of Personal Information to what is reasonably required.
Pembina Drugs collects Personal Information in the following ways:
Directly From You. You may provide Personal Information to us in person, by mail, over the telephone, through our websites or in any other direct manner. For example,
From Third Parties. Occasionally, we may receive Personal Information from other sources if we have obtained your consent to do so or if the law permits us to do so.
Websites, Social Media, Applications and other electronic means: We may collect Personal Information and non-personal information electronically, directly from you or through third parties. For instance, we may access Personal Information about you when you share information about yourself on social media networks and when you interact with us electronically such as through our information technology systems, websites, email, mobile applications, social media properties or online advertising. For example, when you visit one of our social media sites, we may collect Personal Information that you choose to submit to us such as your name, contact information, opinions or any other information you choose to provide for the purposes of responding to an enquiry you have made, or for any other purpose disclosed to you at the time of the collection. Third parties may provide information about you to us, such as search terms you used, or refer you to us because of a search you conducted.
Healthcare
In connection with the provision of healthcare services, which includes:
- Dispensing your medications and providing initial and, where appropriate, on-going counseling with respect to your prescription;
- Delivering pharmacy professional services and, where appropriate, providing knowledge, information and counseling in connection with such services, such as immunization information, adaptation of prescriptions, initiation of prescriptions, medication reviews etc.;
- Communicating with you to advise you of prescription refills and other health-related information and services that may be of assistance or interest to you;
- Assisting physicians and other healthcare professionals as needed;
- Responding to requests made by, or on behalf of, your insurance provider to review your insurance claim
- Recommending products, services, programs or events to manage your healthcare needs;
- Managing your patient record, including medications dispensed and services provided;
- Obtaining and processing payments for prescription medications and pharmacy services;
- Monitoring and investigating incidents and managing claims;
- Communication
- In order to communicate with you, which includes:
- Informing you about special offers and promotions or products, services, programs or events that Pembina Drugs reasonably believes may be of interest to you;
- Taking or verifying instructions from you;
- Responding to your enquiries;
- Recommending particular products, services, programs, promotions, contests or events to meet your needs;
- Unless you tell us otherwise or consent is required by law, we may contact you by any means for which you have provided contact information.
If you no longer wish to receive commercial electronic messages from us please follow the unsubscribe directions provided in every commercial electronic message we send, or you can send an email to [email protected] for assistance.
Effective Date: May 2018